Privacy Policy for catchoftheday.co.za

Our Commitment to Your Privacy

Trillobate Marketing CC is the legal owner of catchoftheday.co.za refered to as “the website” and any reference in this document to , we or our refers to Trillobate Marketing CC.

We value our relationship with you and all other users of this website. We recognize that you may be concerned about your privacy, our collection, use, and disclosure of your personal information that we might collect when you visit our website.

We will never divulge or sell personal information to any outside third party. We are committed to keeping your private information private and will take reasonable steps to prevent any unauthorised access to this information.

The purpose of this Privacy Policy is to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy,  please contact us customerservices@catchoftheday.co.za

Our Commitment to Online Security

Your personal information is treated with the greatest of care. Sensitive payment information such as Credit Card details are NEVER stored by us or in our system.

Once you type your information in, it is encrypted and sent directly to our secure order processing system PAYGATE. We employ encryption technology in all areas of the site which require you to provide payment information. This is done using a Thawte EV SSL certificate to protect you from the unauthorized use of the information you are sending to our server over the Internet.

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information.

E-mail Subscription

All our marketing e-mails contain a link to unsubscribe. You will not receive marketing e-mails from us again if you unsubscribe. In order to make our e-mails more relevant and useful to you, our servers may receive a confirmation when you open e-mail from us.

Spam - Opting In and Opting Out

Our commitment is never to intentionally send spam messages to anyone. We require a double opt in when you register to ensure that you as a registered user have agreed to receive messages from us. In the unlikely event that you have received an e-mail that is unsolicited ie SPAM – please send a message to customerservices@catchoftheday.co.za – so we can apologise and secondly remove your e-mail address from our system.

 

We understand that e-mails are an ever present bother – so we will limit our e-mails to a minimum. We will send out a daily newsletter with the catch of the day on to alert you to the item that is on special for the day.

You will be included in our e-mail mailing list, which includes special offers, competitions, new product arrivals, alerts and other communications related to the products we offer. If you subscribe to our newsletters or if you make a purchase from us or if you have requested that we notify you of the catch of the day or you missed the opportunity to purchase the catch of the day and have requested notification of the same or similar products in the future we will inform you via e-mail or sms if you have requested this service.

You will not be included in any of our mailing lists if you communicate with us for any other reasons.

Every marketing e-mail we send has an unsubscribe option, which will always be clear and easy to locate, and will also include your e-mail address that is subscribed. You may unsubscribe from any
e-mailing list whenever you wish and you will be immediately removed as per your request.

Service Providers

We use an outside shipping company to fulfil orders, and a credit card processing company to bill you for Catch of the Day. These companies do not retain, share, store or use personally identifiable information for any other purposes. These third parties are prohibited from using your personally identifiable information for any other purpose.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may request that your web site account be deactivated by emailing our Customer Service team at customerservices@catchoftheday.co.za

How we uses your Personal Information Collected Online

We will use your personal information only for the purposes of processing your order and to communicate effectively with you. This communication includes but is not limited to; e-mailing you tax invoices, dispatch and tracking information, returns and exchange authorisations, etc.

As a condition of sale we reserve the right to e-mail you special offer promotions that we believe will be of interest to you.

You may, once you have placed your order, advise us that you are not interested in these offers and we will consequently not send these to you.

To do this please send this request to customerservice@catchoftheday.co.za

In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be actioned immediately. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.

How Your Information May Be Shared

We will never sell or rent your personal information. We may release personal information under the following circumstances:

•             Where release is required by law (for example, a warrant, court order or subpoena) or regulation or is requested by a government agency;

•             Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

•             To appropriate persons, where your communication suggests possible harm to others

Computer Tracking and Cookies

This website is set up to track, collect browsing information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Third Party Tracking

We use third-party tracking services like Google Analytics that use web beacons to track non-personally identifiable information about visitors to our site.

Changes to this Privacy Notice, Conditions of Use and Notices

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Physical Address
Unit 1, Northlands Deco Park
New Market Road
Northriding
Gauteng, South Africa